Shipping policy

Last updated: August 5, 2026

Free U.S. Shipping

Free shipping on U.S. orders over $20. Qualifying orders ship at no additional shipping charge. Occasional promotions may expand free shipping to all U.S. orders — those offers will be shown at checkout and in store messaging.

Processing Time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding U.S. federal holidays). You will receive an order confirmation when your purchase is placed and a shipping confirmation with tracking when your order leaves our facility.

Delivery Estimates

Most U.S. orders arrive within 3–7 business days after shipping, depending on your location and carrier. Delivery times are estimates only and are not guaranteed.

Remote areas, weather delays, carrier disruptions, and peak holiday seasons may extend delivery times beyond our estimates.

Where We Ship

We currently ship to addresses within the United States, including Alaska and Hawaii where our carriers deliver. International shipping is not available at this time unless a specific promotion or channel states otherwise.

We ship to residential addresses, business addresses, and P.O. Boxes where supported by the carrier.

Order Tracking

When your order ships, you will receive a tracking link by email. You can also log into your Crafted Beards account to view order status. If you have not received tracking within 3 business days of placing your order, contact us at support@craftedbeards.com.

Shipping Carriers

We partner with major U.S. carriers including USPS, UPS, and FedEx. The carrier assigned to your order is selected based on your location, package weight, and current service availability.

Incorrect or Undeliverable Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If a package is returned to us due to an invalid address, we will contact you to arrange reshipment. Additional shipping fees may apply.

Lost or Damaged Packages

If tracking shows delivered but you did not receive your package, check with household members, neighbors, and your mailroom first. If your package arrives damaged or is lost in transit, contact us within 7 days at support@craftedbeards.com with your order number. We will work with the carrier and send a replacement or issue a refund.

Contact

Shipping questions? We are here to help:

Crafted Beards LLC
930 N 1430 W
Orem, UT 84057, United States